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The Cisco CCNP Collaboration certification is meant to validate that an individual is skilled in collaboration solutions. The certificate is intended for the voice professionals. To earn it, one needs to pass the Cisco 350-801: Implementing Cisco Collaboration Core Technologies exam along with one concentration test.

Prerequisites

The Cisco CCNP Collaboration certification is designed for those individuals who want to establish their career in collaborative communications. There are no formal prerequisites for earning this certificate. However, the applicants are required to have a good comprehension of the topics included in the qualifying exams. It is also recommended that the students pursuing this certification have 5 to 7 years of experience working in a collaboration network environment.

Exam Details and Topics

The Cisco 350-801 CLCOR exam is 120 minutes long. It costs $400 in the United States. But the price can vary from country to country. You need to check the actual pricing for your location on the website of the Cisco testing partner – Pearson VUE. The concentration exams usually have the allocated duration of 90 minutes and are available at a price of $300.

These are the topics covered in the Cisco 350-801 exam:

1. Infrastructure & Design (20%)

Within the first subject of the exam, the candidates are tested on their ability to do the following: explain the main design elements of licensing, including Smart Flex, dial plan, security (TLS, SRTP, certificates), QoS, disaster recovery, high availability, and bandwidth; explain the components such as DNS and SNMP to support Cisco Collaboration solutions; troubleshoot various networks components (NTP, DNS, LDAP) in the Cisco Collaboration solution; explain the purpose of the Edge devices in a Cisco Collaboration Architecture such as Cisco Unified Border Element and Expressway.

2. Protocols, Codecs & Endpoints (20%)

This domain includes troubleshooting the elements (SDP, DTMF, and call set up) of a SIP conversation; troubleshooting collaboration endpoints; deploying SIP endpoints (Bulk Administration Tools, self-provisioning, manual); configuring codec negotiations, and identifying the right collaboration codecs for a specific scenario; and so on.

3. Cisco IOS XE Gateway & Media Resources (15%)

This topic comprises of configuring various voice gateway elements (dial peers, codec preference list, voice transition profiles and rules, DTMF); identifying the correct media resources for a certain scenario; configuring and verifying MGCP; troubleshooting ISDN PRI/BRI; and configuring ISDN PRI/BRI.

4. Call Control (25%)

This subject area focuses on describing MRA; configuring globalized call routing in the Cisco Unified CM; implementing toll fraud prevention on the Cisco Unified CM; and describing the digit analysis process of the Cisco Unified Communications Manager.

5. QoS (10%)

This section encompasses the configuration and verification of LLO (policy map, class map, service policy); description and determination of location-based CAC bandwidth requirements; describing QoS trust boundaries; describing the issues that can lead to poor video and voice quality.

6. Collaboration Applications (10%)

The questions from this area include deploying Cisco Jabber on premises; describing Cisco Unified IM&P deployment and protocols; describing Cisco Unity Connection call handlers; configuring Cisco Unity Connection mailbox as well as MWI.

Below we also have a look at the topics covered in some of the concentration exams. One of the tests for the CCNP Collaboration certification is known as Cisco 300-810: Implementing Cisco Collaboration Applications. They are as follows:

1. Single Sign-On (SSO) for Collaboration Applications (15%)

This domain encompasses describing various components of SAML 2.0 (profiles, binding, protocol, assertion); describing a SAML SSO login process flow within the framework of the Cisco Collaboration solutions; and so on.

2. Cisco Unified IM and Presence (30%)

Within this subject area, the candidates should be able to perform the tasks such as configuring Cisco Unified Instant Message as well as presence on premises; troubleshooting Cisco Unified IM and P premises.

3. Application Clients (25%)

The skills included in this topic focus on how to configure DNS for service discovery; describe a Cisco Unified Attendant Console Advanced integration; how to troubleshoot certificate validation for the Jabber clients, Jabber phones and Cisco Jabber Presence and Instant Messaging.

4. Cisco Unity Connection & Cisco Unity Express (30%)

This section is all about configuring call handlers, LDAP integration, routing rules, and voicemail transfers and greetings in Cisco Unity Connection; troubleshooting MWI, Auto-Attendant, call handlers, and voicemail transfers and greetings in Cisco Unity Connection; implementing toll fraud prevention.

Cisco 300-815: Implementing Cisco Advanced Call Control and Mobility Services is another concentration exam. It includes the following knowledge areas:

1. Signaling & Media Protocols (20%)

Within this domain, the students need to know how to troubleshoot various components of a SIP conversation, such as PRACK, UPDATE, session timers, early media and mid-call signaling; troubleshoot H.323 protocol elements; troubleshoot media establishment.

2. CME/SRST Gateway Technologies (10%)

Solving the problems within this topic area, the applicants need to be able to configure SIP SRST gateway; configure various advanced Cisco Unified CME features; customize Cisco Unified CME dial plans; implement toll fraud prevention; etc.

3. Cisco SIP SRST Gateway (15%)

The questions from this topic are all about configuring Cisco Unified Communications Manager Express to be used in SIP phone registration; implement toll fraud presentation; customize Cisco Unified CME dial plans; customize SIP SRST gateway; and so on.

4. Cisco Unified Border Element (15%)

This section measures the ability of the test takers to configure various dial plan components of the Cisco Border Element; troubleshoot DTMF, dial peers, signaling and media bindings, codec reference list, and voice translation rules and profile.

5. Call Control and Dial Planning (25%)

This objective focuses on configuring translation patterns, TEHO, SIP trucking, and standard local route group and other globalized call routing components within the Cisco Unified Communications Manager; troubleshooting transformation patterns, translation patterns, and route patterns.

6. Mobility (10%)

This subject includes configuring Cisco Unified Communications Manager Mobility, for example, unified mobility, device mobility, extension mobility, and extension mobility.

Preparation Process

To pass the associated exams, you can start your preparation by accessing the official study materials on the Cisco website. You can take the instructor-led training course for each test. For Cisco 350-801, the Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) v1.0 training is the recommended option. It is available in several formats. The applicants can take the course, which includes 5 days in the classroom with lab practice, and the equivalent of 3 days of self-paced materials. Alternatively, they can pursue the virtual instructor-led training, which comprises of 5 days of web-based classes with lab practice, and the equivalent of 3 days of self-paced materials. Another option offered by Cisco is eLearning. This is equivalent of 8 days of the content with videos, practice, and challenges. There are also dedicated training courses for the concentration exams. You can find the details of these tools on the official certification webpage.

Career Opportunities

The main factor that motivates the candidates is the career opportunities offered after they complete the program. The certified professionals get several job offers from big companies across the world. The most notable career benefits of obtaining the CCNP Collaboration certification are respectable designations and excellent salaries. This certificate opens doors for you in terms of employment opportunities. After getting certified, you can apply for the following positions:

• Network Video Engineer
• Collaboration Tools Engineer
• IP Network Engineer
• Network Architect
• Network Administrator
• Voice or Communications Engineer

Having the Cisco CCNP Collaboration certification is also an excellent way of increasing your earning potential. The exact remuneration of the certified specialists depends on multiple factors, such as their location, specific job title, and level of experience, but in general, they can count on average pay of $96,157 per annum.

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