New! Avaya Certified Integration Specialist – Avaya Oceana™ Solution (ACIS -7495) Certification

Ladies and gentlemen, good news! Avaya launched new ACIS certification for Avaya Oceana™ Solution. The Avaya Oceana Solution is developed as a single, universal solution for the complete integration and management of traditional telephone and digital channels. It can equip you to make smarter business decisions and expand contact center functionality at your own pace,… Read More »

New Avaya Certified Design Specialist Credential for Avaya Oceana™ Solution (ACDS -3480)

Avaya Learning is pleased to release the newly developed Avaya Certified Specialist Credential for Avaya Oceana™ Solution (ACDS -3480). The ACDS – Avaya Oceana™ Solution certification is: the perfect experience, enabling to use any device: mobile, web, phone at any moment; the preservation of context throughout one’s journeys by capturing all interaction data; the combination… Read More »

Avaya Released Two New ACIS and ACSS Certifications for Avaya Mobility Networking Solutions

Avaya is a multi-billion-dollar corporation with customers around the world. IT professionals may know Avaya for its networking and unified communications products, but the company is also an important player in both customer relationship management (CRM) integration and team engagement solutions. If the company wants to remain a significant player on the world stage and… Read More »

Just In: Avaya Engagement Solutions Integration

Fall is the season when learning resumes. So naturally, this is the season when certification exam providers update their offerings, release new exams and upgrade their certification programs. This fall, Avaya is no exception. Avaya provides multi-channel business communication solutions for customer and team engagement. Avaya currently services more than 95% of the Fortune 500… Read More »