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Certification Exam: EX0-114 (IT Service Mgmt Foundation Bridge based on ISO/IEC 20000)
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59 Questions & Answers
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| Exam | EX0-114 - IT Service Mgmt Foundation Bridge based on ISO/IEC 20000 |
| Size: | 46.83 KB |
| Posted Date: | Sunday, June 17, 2012 |
| # of downloads: | 15 |
| Free Download: | |
| Download Free EX0-114 Exam Questions |
Exam
EX0-114 - IT Service Mgmt Foundation Bridge based on ISO/IEC 20000
Size
46.83 KB
Posted Date
Sunday, June 17, 2012
# of downloads
15
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agreed with Tomasturbano's comment:
ITIL defines
‘known error' as: ‘.Problem that has a documented root cause and a workaround
In many organizations, management tasks or parts of those tasks are performed by third parties. Agreements are made with these parties are expressed in contracts. What are these contracts called?
Answer: Underpinning contracts not Service Contracts
I think Known error is a problem for which the cause and workaround have been identified
Some wrong answers.
Integrity means "The accuracy, completeness and correctness of the information" in the context of Information Security Management
100% valid in UK
Windstonex from Hong Kong - Jul 01 2012, 6:27 AM Report Spam
Valid as today Jun 30 in Hong Kong. All the questions from the exam are in this vce, you will get 90% score if you answer them all according to this vce. Some questions about iTMS are incorrect in this dump, so if you want to get 100%, don't follow the iTMS questions from this vce. Good luck guys
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